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About
Locations
Contributions
Vendors
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News & Press

Home
About
Locations
Contributions
Vendors
Careers
News & Press

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Locations
Contributions
Vendors
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Contact Us

Thanks for reaching out!

Please read our Frequently Asked Questions before you contact Buc-ee’s with a question. Your question is probably answered there.

Contact Buc-ee’s

We are about to ask you a lot of questions in an effort to ensure that we handle your inquiry as efficiently as possible. Would you like to continue?*
- Yes
- No
Not ready yet, huh?

Get ready and click yes above or check out our Frequently Asked Questions. It’s possible we’ve already answered your question.
Your Info
Name*
First Last
Email*
Let the Questions Begin!
Holiday store hours?
- Yes
- No
We are never closed.
Lost credit or debit card?
- Yes
- No
Found cards are immediately shredded to help prevent fraud. Please contact your card issuer for cancellation and replacement.
Lost item?*
- Yes
- No
So that we may look at the video recording, please provide the last 4 digits of the credit card that was used, if applicable. Please include a detailed description of the item or issue, including type, brand, model, size, and color. Please include receipt number, if applicable.
Disputed transaction?
- Yes
- No
So that we may look at the video recording, please provide the last 4 digits of the credit card that was used, if applicable. Please include a detailed description of the item or issue, including type, brand, model, size, and color. Please include receipt number, if applicable.
Security tag?
- Yes
- No
So that we may look at the video recording, please provide the last 4 digits of the credit card that was used, if applicable. Please include a detailed description of the item or issue, including type, brand, model, size, and color. Please include receipt number, if applicable.
Debit or credit hold?*
- Yes
- No
Because gas station operators do not know a how much you will be spending, we have to authorize the pump for some amount – typically from $75 to more than $200 depending if the card is Debit, Consumer Credit or Commercial Credit.

If we authorize too little then an SUV or truck can’t fill their tanks. If too much, then some card holders would not have the funds and therefore could not make the purchase. For example, if the pump is authorized for $100.00 and $40.00 of gas is pumped then there will be a $40.00 charge and a $100.00 hold.

Holds can last for up to 30 days. This is the decision of the Debit / Credit Card Issuer.

Wikipedia has a pretty good article on ‘Authorization Holds.” Read it here for more information:

Wikipedia article on Credit/Debit Holds
Return an item or damaged item?*
- Yes
- No
Please return the unused item to the store from which it was purchased and ask to speak to one of the managers.
Safety concern?*
- Yes
- No
Buses or motor homes?*
- Yes
- No
Buses and motor homes are very welcome. It’s just no tractors.
When is your kitchen open? What time do you start serving breakfast? What time does lunch start? Can I buy fudge and jerky all day long?*
- Yes
- No
Travel Centers
BBQ sandwiches available from 11:30 AM till after midnight.

Breakfast from 4:00 AM to 10:30 AM.

Between 10:30 AM to 11:30 AM, we transition from breakfast to lunch.

Available 24/7:
- Fresh hot food
- Cold sandwiches
- Fruit Cups, Wraps, Salads, Protein Packs and other cold items
- Jerky Bar
- Homemade Fudge
Would you like to meet the Buc-ee's mascot?
- Yes
- No
He’s known to roam the travel centers on Fridays, Saturdays, and Sundays between noon and 5 PM!
Buc-ee’s gift cards?*
- Yes
- No
Click this link to order your gift card today!

Click this link for Gift Card Customer Support for gift cards purchased online.

Click this link for Gift Card Customer Support for gift cards purchased in store
EV Charging?*
- Yes
- No
Pets inside the store?*
- Yes
- No
The Health Code prohibits live animals, including dogs, where food could potentially be contaminated. There are exceptions, however, for service animals and animals that work with police officers. For people with disabilities, specially trained service animals play an absolutely vital role. They make it possible for those with disabilities to work, travel, stay safe, and, in some cases, stay alive. By false claiming that your pet is a service animal, you are poisoning attitudes towards true service animals. In addition, if you enter a facility where an actual service animal is working, your untrained animal may jeopardize the safety of the service animal and its handler.
Billboard?*
- Yes
- No
Does a store have an item available?*
- Yes
- No
Item Availability
We do not currently have a good way to determine if an item is in stock at a particular site.
Is this about purchasing Buc-ee's items on the internet?*
- Yes
- No
There are various third-party resellers of Buc-ee’s products, but they are not affiliated with, authorized, sponsored, or endorsed by Buc-ee’s in any way. Examples of such services are texassnax.com or amazon.com. However, Buc-ee’s does not have its own online store.

News article on texassnax.com
Suggestion for a new Buc-ee's item?
- Yes
- No
Problem at one of our stores?*
- Yes
- No
Please describe the issue in detail. Please include the date and the receipt number or the last 4 digits of the credit card.
Suggestion for a new Buc-ee's location?
- Yes
- No
Real estate for a new Buc-ee’s location?
- Yes
- No
If you are the property owner, please send details of the proposed site.

If you are the seller’s agent, please send details of the proposed site, and we will reach out for proof of listing agreement.
Are you a Buc-ee's employee?*
- Yes
- No
New vendor?
- Yes
- No
Parking?*
- Yes
- No
Squeegees, or air and water?
- Yes
- No
The window cleaning squeegees are located next to the air and water machines on the outskirts of the parking lot.
Which Buc-ee’s locations have Ethanol-Free Gas or DEF at the pump?*
- Yes
- No
Employment verification or a W2?*
- Yes
- No
Is this about an application?*
- Yes
- No
Have you completed an application?*
- Yes
- No
Thank you very much for applying to Buc-ee’s!
We will contact you if the Company wishes to proceed. To make additions or updates to your application, please log in here.
Donations, sponsorships or contributions?*
- Yes
- No
New store openings?*
- Yes
- No
Estimated opening dates below. If you are planning to come see us on opening day, please check back as dates are subject to change.
- Amarillo, Texas December 16, 2024
- Harrison County, Mississippi 2025
- Brunswick, Georgia 2025
- Rockingham County, Virginia 2025
- Boerne, Texas 2026
Would you like to make a comment or suggestion?*
- Yes
- No
We’re sorry we were not able to help, please check out our Frequently Asked Questions. It’s possible we’ve already answered your question.
Please Select a Store*
Phone*
Address*
Street Address Address Line 2 City State ZIP Code
Date of Transaction*
MM slash DD slash YYYY
Last 4 Digits of Your Card*
Comments*

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